Examining the Effect of Shopping Mall Attributes in Predicting Tourist Shopping Satisfaction and Behavioral Intentions: Variation across Generation X and Y-Reference-Cited by-同舟云学术

Examining the Effect of Shopping Mall Attributes in Predicting Tourist Shopping Satisfaction and Behavioral Intentions: Variation across Generation X and Y

Published:2020-12-13 Issue:3 Volume:22 Page:367-394
ISSN:1528-008X
Container-title:Journal of Quality Assurance in Hospitality & Tourism
language:en
Short-container-title:Journal of Quality Assurance in Hospitality & Tourism

Author:

Amin Muslim¹^ORCID,Ryu Kisang²,Cobanoglu Cihan³,Rezaei Sajad⁴,Wulan Myrna Mawar⁵

Affiliation:

1. School of Management and Marketing, Faculty of Business and Law, Taylor’s University, Subang Jaya, Malaysia

2. College of Hospitality and Tourism Management, Sejong University, Seoul, South Korea

3. School of Hospitality and Tourism Leadership, University of South Florida, Sarasota-Manatee, FL, USA

4. Worcester Business School, University of Worcester, Worcester, UK

5. Azman Hashim International Business School, Universiti Teknologi Malaysia (UTM), Kuala Lumpur, Malaysia

Publisher

Informa UK Limited

Subject

Tourism, Leisure and Hospitality Management

Link

https://www.tandfonline.com/doi/pdf/10.1080/1528008X.2020.1818667

Reference131 articles.

1. Examining the antecedents and consequences of perceived shopping value through smart retail technology

2. Malaysian shopping mall behavior: an exploratory study

3. Tourist shopping: The relationships among shopping attributes, shopping value, and behavioral intention

4. An assessment of the use of partial least squares structural equation modeling (PLS-SEM) in hospitality research

5. Internet banking service quality and its implication on e-customer satisfaction and e-customer loyalty

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