1. Operations and Decision Technologies Department Kelley School of Business, Indiana University, Bloomington, Indiana, USA
2. Department of Information Systems and Business Analytics, Debbie & Jerry Ivy College of Business, Iowa State University, Ames, Iowa, USA
3. Division Management Information Systems Price College of Business, University of Oklahoma, Norman, Oklahoma, USA
4. Department of Operations, Business Analytics, and Information Systems Carl H. Lindner College of Business, University of Cincinnati, Cincinnati, Ohio, USA
5. San Francisco, California, USA