Emotional Satisfaction and IS Continuance Behavior: Reshaping the Expectation-Confirmation Model-Reference-Cited by-同舟云学术

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Emotional Satisfaction and IS Continuance Behavior: Reshaping the Expectation-Confirmation Model

Published:2020-04-20 Issue:15 Volume:36 Page:1437-1446
ISSN:1044-7318
Container-title:International Journal of Human–Computer Interaction
language:en
Short-container-title:International Journal of Human–Computer Interaction

Author:

Mamun Md Rasel Al¹,Senn William D.²^ORCID,Peak Daniel A.¹,Prybutok Victor R.³^ORCID,Torres Russell A.¹

Affiliation:

1. G. Brint Ryan College of Business Information Technology and Decision Sciences Department, University of North Texas, Denton, Texas, USA

2. School of Business, Information Systems and Data Analytics Department, Emporia University, Emporia, Kanas, USA

3. Dean of Toulouse Graduate School, University of North Texas, Denton, Texas, USA

Publisher

Informa UK Limited

Subject

Computer Science Applications,Human-Computer Interaction,Human Factors and Ergonomics

Link

https://www.tandfonline.com/doi/pdf/10.1080/10447318.2020.1752478

Reference82 articles.

1. Continuance of mHealth services at the bottom of the pyramid: the roles of service quality and trust

2. The Antecedents and Consequences of Customer Satisfaction for Firms

3. A critical review of end-user information system satisfaction research and a new research framework

4. The nature of satisfaction: An updated examination and analysis

5. An empirical study on factors affecting continuance intention of using Facebook

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1. It’s better than nothing: The influence of service failures on user reusage intention in AI chatbot;Electronic Commerce Research and Applications;2024-09

2. Unlocking Generation Y’s continuance intentions in personal cloud storage services: an extended expectation confirmation model analysis;The Electronic Library;2024-08-26

3. The impact of self-conscious emotions on the continuance intention of digital voice assistants in private and public contexts;Computers in Human Behavior Reports;2024-08

4. The crucial role of e-logistic service quality to integrated theories to predict continuance intention on fresh produce e-commerce;Cogent Business & Management;2024-07-22

5. Factors Influencing Willingness to Continue Using Online Sports Videos: Expansion Based on ECT and TPB Theoretical Models;Behavioral Sciences;2024-06-20

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