Sports operations management: examining the relationship between environmental uncertainty and quality management orientation-Reference-Cited by-同舟云学术

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Sports operations management: examining the relationship between environmental uncertainty and quality management orientation

Published:2018-02-22 Issue:5 Volume:18 Page:563-582
ISSN:1618-4742
Container-title:European Sport Management Quarterly
language:en
Short-container-title:European Sport Management Quarterly

Author:

Bamford David¹^ORCID,Hannibal Claire²^ORCID,Kauppi Katri³,Dehe Benjamin¹^ORCID

Affiliation:

1. Operations Management, The Business School, University of Huddersfield, Huddersfield, UK

2. Operations Management, University of Wolverhampton Business School, Wolverhampton, UK

3. Logistics and Supply Chain Management, Aalto University School of Business, Helsinki, Finland

Publisher

Informa UK Limited

Subject

Strategy and Management,Tourism, Leisure and Hospitality Management

Link

https://www.tandfonline.com/doi/pdf/10.1080/16184742.2018.1442486

Reference90 articles.

1. A THEORY OF QUALITY MANAGEMENT UNDERLYING THE DEMING MANAGEMENT METHOD

2. Social media, reputation risk and ambient publicity management

3. Service quality at the London 2012 games – a paralympics athletes survey

4. Complexity of service value networks: Conceptualization and empirical investigation

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