1. Bridging the Gap between the Student and the Library
2. Mark, B. and Lee, S. Liaison program + information technology = Getting your foot in the door. Working with faculty in the new electronic library: Papers and session materials presented at the Nineteenth National LOEX Library Instruction Conference. Edited by: Shirato, L. pp.107–16. Ann Arbor, Mich.: Pierian Press.
3. Library Anxiety: A Grounded Theory and Its Development
4. Ridgeway, T. Too many databases and systems … too little time … how do you teach? Workshop presented at twenty-first Annual LOEX Conference, 14–15 May, Racine. Wisconsin