Dissecting supply chain integration: impact of integration quality on customer-oriented performance-Reference-Cited by-同舟云学术

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Dissecting supply chain integration: impact of integration quality on customer-oriented performance

Published:2019-11-24 Issue:11-12 Volume:32 Page:1271-1289
ISSN:1478-3363
Container-title:Total Quality Management & Business Excellence
language:en
Short-container-title:Total Quality Management & Business Excellence

Author:

Yang Chen-Lung¹,Lin Shu-Ping²,Chan Ya-Hui²,Kim Myung Kyo³^ORCID,Sheu Chwen³

Affiliation:

1. Department of Technology Management, Chung-Hua University, Hsinchu, Taiwan

2. Department of Banking and Finance, CTBC Business School, Tainan, Taiwan

3. Department of Management, College of Business Administration, Kansas State University, Manhattan, KS, USA

Publisher

Informa UK Limited

Subject

General Business, Management and Accounting

Link

https://www.tandfonline.com/doi/pdf/10.1080/14783363.2019.1696671

Reference68 articles.

1. The mediating role of customer related performance outcomes on the relationship between customer integration and firm performance

2. Micro-Foundations of Supply Chain Integration: An Activity-Based Analysis

3. An analysis of the direct and mediated effects of employee commitment and supply chain integration on organisational performance

4. Assessment of supply chain integration and performance relationships: A meta-analytic investigation of the literature

5. The analysis of antecedents of customer loyalty in the Turkish mobile telecommunication market

Cited by 4 articles. 订阅此论文施引文献订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

1. Supply chain integration, competitive strategies and firm performance;International Journal of Organizational Analysis;2024-07-16

2. Optimizing Supply Chain Management Indicators for Sustainable Supply Chain Integration and Customer Loyalty;Advances in Logistics, Operations, and Management Science;2024-03-06

3. Ascertaining the effects of service quality on customer loyalty in the context of ocean freight forwarders: An integration of structural equation modeling and network data envelopment analysis;Research in Transportation Business & Management;2023-03

4. Integration quality, value co-creation and resilience in logistics service supply chains: moderating role of digital technology;Industrial Management & Data Systems;2020-12-30

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