Improvement in higher education quality of the North-East University of India
Author:
Affiliation:
1. SQC & OR Unit (SQCOR), Indian Statistical Institute Calcutta, 203 Barrackpore Trunk Road, Kolkata 700108, West Bengal, India
2. Vinod Gupta School of Management, Indian Institute of Technology Kharagpur, Kharagpur 721302, West Bengal, India
Publisher
Informa UK Limited
Subject
General Business, Management and Accounting
Link
https://www.tandfonline.com/doi/pdf/10.1080/14783363.2015.1123614
Reference60 articles.
1. Testing the SERVQUAL scale in the business‐to‐business sector: The case of ocean freight shipping service
2. An empirical assessment of the SERVQUAL scale
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