1. Department of Industrial and Systems Engineering, Khalifa University, Abu Dhabi, UAE
2. Department of Production Engineering, Universidade Federal de São Carlos, UFSCar, Sao Carlos, Brazil
3. Operations Management, College of Business, Law and Social Sciences, Derby Business School, University of Derby, Derby, UK
4. Operations and Supply Chain Management, Newcastle Business School, Northumbria University, Newcastle, UK
5. John E. Simon School of Business, Maryville University, St. Louis, MO, USA
6. Heart and Vascular Institute and Quality and Patient Safety Institute, Cleveland Clinic Abu Dhabi, Abu Dhabi, UAE