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Towards a theory of operational excellence

Published:2018-06-21 Issue:9-10 Volume:29 Page:1012-1024
ISSN:1478-3363
Container-title:Total Quality Management & Business Excellence
language:en
Short-container-title:Total Quality Management & Business Excellence

Author:

Found Pauline¹,Lahy Andrew¹,Williams Sharon²,Hu Qing³,Mason Robert⁴

Affiliation:

1. Business School, University of Buckingham, Buckingham, UK

2. College of Human and Health Sciences, Swansea University, Swansea, UK

3. Department of Business Administration, Zhejiang Institute of Administration, Zhejiang, People’s Republic of China

4. Cardiff Business School, Cardiff University, Cardiff, UK

Publisher

Informa UK Limited

Subject

General Business, Management and Accounting

Link

https://www.tandfonline.com/doi/pdf/10.1080/14783363.2018.1486544

Reference49 articles.

1. THE CORRELATION-BASED LAW OF EFFECT1

2. A review and comparison of six sigma and the lean organisations

3. Lean manufacturing: literature review and research issues

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