Soft and hard TQM practices: future research agenda for industry 4.0
Author:
Affiliation:
1. Management sciences, Universiti Teknologi PETRONAS, Seri Iskandar, Malaysia
Publisher
Informa UK Limited
Subject
General Business, Management and Accounting
Link
https://www.tandfonline.com/doi/pdf/10.1080/14783363.2021.1985448
Reference133 articles.
1. The relationship between TQM practices and organisational innovation outcomes
2. An exploration of quality management practices in the manufacturing industry of Ethiopia
3. Comparative study of TQM practices between Japanese and non-Japanese electrical and electronics companies in Malaysia: Survey results
4. The mediator role of learning capability and business innovativeness between total quality management and financial performance
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