Evidences about ISO 9001:2015 and ISO 9004:2018 implementation in different-size organisations
Author:
Affiliation:
1. Department of Economics, Society, Politics, University of Urbino Carlo Bo, Via Saffi 42, 61029 Urbino, Italy
Publisher
Informa UK Limited
Subject
General Business, Management and Accounting
Link
https://www.tandfonline.com/doi/pdf/10.1080/14783363.2021.1954900
Reference57 articles.
1. On the implementation of ISO 9001:2000: a comparative investigation
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4. Estimating Nonresponse Bias in Mail Surveys
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