Lean Six Sigma in financial services industry: a systematic review and agenda for future research
Author:
Affiliation:
1. Indian Institute of Management Tiruchirappalli, Thuvakudi, Trichy, Tamil Nadu, India
2. Department of Business Management, Heriot-Watt University, Edinburgh, UK
Publisher
Informa UK Limited
Subject
General Business, Management and Accounting
Link
https://www.tandfonline.com/doi/pdf/10.1080/14783363.2017.1308820
Reference64 articles.
1. Effects of Lean Six Sigma application in healthcare services: a literature review
2. A systematic review of Lean Six Sigma for the manufacturing industry
3. Six Sigma in the UK service organisations: results from a pilot survey
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