Defining business process maturity. A journey towards excellence-Reference-Cited by-同舟云学术

Defining business process maturity. A journey towards excellence

Published:2011-11 Issue:11 Volume:22 Page:1119-1137
ISSN:1478-3363
Container-title:Total Quality Management & Business Excellence
language:en
Short-container-title:Total Quality Management & Business Excellence

Author:

Van Looy Amy,De Backer Manu,Poels Geert

Publisher

Informa UK Limited

Subject

General Business, Management and Accounting

Link

http://www.tandfonline.com/doi/pdf/10.1080/14783363.2011.624779

Reference70 articles.

1. Strategic Business Process Management for Organisational Effectiveness

2. de Bruin, T. and Rosemann, M. Using the Delphi technique to identify BPM capability areas. Paper presented at the 18th Australasian Conference on IS. Toowoomba.

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