Indicators for TQM 4.0 model: Delphi Method and Analytic Hierarchy Process (AHP) analysis
Author:
Affiliation:
1. Faculty of Management and Economics, Tomas Bata University in Zlín, Zlín City, Czech Republic
2. The school of business, International University, Ho Chi Minh City, Vietnam
3. Vietnam National University, Ho Chi Minh City, Vietnam
Funder
Tomas Bata University in Zlin
Publisher
Informa UK Limited
Subject
General Business, Management and Accounting
Link
https://www.tandfonline.com/doi/pdf/10.1080/14783363.2022.2039062
Reference23 articles.
1. Are QM models aligned with Industry 4.0? A perspective on current practices
2. A socio-technical view of performance impact of integrated quality and sustainability strategies
3. Industry 4.0, quality management and TQM world. A systematic literature review and a proposed agenda for further research
4. What is Quality 4.0? An exploratory sequential mixed methods study of Italian manufacturing companies
5. An Experimental Application of the DELPHI Method to the Use of Experts
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