A framework for analysing higher education performance: students' satisfaction, perceived learning outcomes, and dropout intentions
Author:
Publisher
Informa UK Limited
Subject
General Business, Management and Accounting
Link
http://www.tandfonline.com/doi/pdf/10.1080/14783363.2013.807677
Reference67 articles.
1. Conceptual Model of Student Satisfaction in Higher Education
2. Foundations of the American Customer Satisfaction Index
3. Exploring the development of quality in higher education
4. Self-efficacy mechanism in human agency.
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