Quality management systems as a link between management and employees
Author:
Publisher
Informa UK Limited
Subject
General Business, Management and Accounting
Link
http://www.tandfonline.com/doi/pdf/10.1080/14783363.2011.637781
Reference35 articles.
1. Key success factors in implementation of process‐based management
2. Why Total Quality Management Programs Do Not Persist: The Role of Management Quality and Implications for Leading a TQM Transformation*
3. The relationships between intangible organizational elements and organizational performance
4. The relationship between employees' perceptions of organizational climate and customer retention rates in a major UK retail bank
5. Fundamentals of Total Quality Management
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