An application of the balanced scorecard in retailing

Author:

Thomas Rhonda,Gable Myron,Dickinson Roger

Publisher

Informa UK Limited

Subject

Marketing,Economics and Econometrics,Business and International Management

Reference46 articles.

1. Abell, D.F. (1980) Defining the Business: The Starting Point of Strategic Planning, Englewood Cliffs, NJ: Prentice Hall.

2. [Line 1563]Abernathy, W.J. and Wayne, K. (1974) 'Limits of the learning curve', Harvard Business Review, 52(September-October): 109-19.

3. [Line 1593]Allen, M. (1988) 'Competitive confrontation in consumer services', Planning Review, 17(January-February): 4-9.

4. Bell, D.E. and Salmon, W.J. (1996) Strategic Retail Management, Cincinnati, OH: South-Western, pp. 3-6.

5. [Line 1916]Buzzell, R. and Dew, M. (1980) 'Strategic management helps retailers plan for the future', Marketing News, 13(18): 1, 16.

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