Service quality affecting student satisfaction in higher education institutions in Ghana-Reference-Cited by-同舟云学术

Service quality affecting student satisfaction in higher education institutions in Ghana

Published:2023-07-28 Issue:2 Volume:10 Page:
ISSN:2331-186X
Container-title:Cogent Education
language:en
Short-container-title:Cogent Education

Author:

Amoako George Kofi¹²,Ampong George Oppong³,Gabrah Antoinette Yaa Benewaa⁴⁵^ORCID,de Heer Felicia⁶,Antwi-Adjei Alex³

Affiliation:

1. Marketing Department, Ghana Communication Technology University Tesano, Accra, Ghana

2. Marketing Department, Durban University of Technology, Durban, South Africa

3. Business School, Ghana Communications Technology University Accra, Haatso, Ghana

4. Marketing Department, Academic City University College, Haatso, Ghana

5. Marketing Department, University of Professional Studies Accra, Haatso, Ghana

6. Marketing Department, Central University, Haatso, Ghana

Funder

N/A

Publisher

Informa UK Limited

Subject

Education

Link

https://www.tandfonline.com/doi/pdf/10.1080/2331186X.2023.2238468

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4. Impact of service quality (SQ) on student satisfaction: Empirical evidence in the higher education context of emerging economy;Ali K.;AL-ABQARI: Journal of Islamic Social Sciences and Humanities,2018

5. Student e-learning service quality, satisfaction, commitment and behaviour towards finance courses in COVID-19 pandemic

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