Measuring customers’ satisfaction and loyalty in Thai wellness spas
Author:
Affiliation:
1. Tourism and Service Industry College, Nakhon Phanom University, Nakhon Phanom Province, Thailand
Publisher
Informa UK Limited
Subject
Tourism, Leisure and Hospitality Management
Link
https://www.tandfonline.com/doi/pdf/10.1080/24721735.2023.2176410
Reference62 articles.
1. An Integrated Model of Service Experience, Emotions, Satisfaction, and Price Acceptance: An Empirical Analysis in the Chinese Hospitality Industry
2. Cultural tourism in Istanbul: The mediation effect of tourist experience and satisfaction on the relationship between involvement and recommendation intention
3. Spiritual retreat tourism development in the Asia Pacific region: investigating the impact of tourist satisfaction and intention to revisit: a Chiang Mai, Thailand case study
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