Perceived Quality of Hospital Services from the Perspective of Doctors and Patients: An Integrative Model-Reference-Cited by-同舟云学术

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Perceived Quality of Hospital Services from the Perspective of Doctors and Patients: An Integrative Model

Published:2020-09-17 Issue: Volume: Page:1-20
ISSN:1097-8526
Container-title:Latin American Business Review
language:en
Short-container-title:Latin American Business Review

Author:

Guedes Monica¹,Araujo Claudia¹²

Affiliation:

1. COPPEAD Graduate School of Business, UFRJ – Federal University of Rio de Janeiro, Rio de Janeiro, Brazil

2. São Paulo School of Business Administration, EAESP-FGV, Rio de Janeiro, Brasil

Publisher

Informa UK Limited

Subject

Business, Management and Accounting (miscellaneous),Business and International Management

Link

https://www.tandfonline.com/doi/pdf/10.1080/10978526.2020.1798245

Reference76 articles.

1. How patients perceive healthcare services: A case of Ayub Teaching Hospital, Abbottabad – Pakistan. SERV Service QUAL Quality

2. Quality differentials and reproductive health service utilisation determinants in India

3. Avaliação da qualidade da atenção primária à saúde segundo o nível de satisfação dos idosos

4. Gearing service quality into public and private hospitals in small islands

Cited by 1 articles. 订阅此论文施引文献订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

1. A scale for measuring healthcare service quality incorporating patient-centred care and using a psychometric analytics framework;Journal of Health Organization and Management;2022-06-03

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