The impact of TQM and information communication technology (ICT) as an enabler in the quality management assessment framework (QMAF) on business outcomes-Reference-Cited by-同舟云学术

The impact of TQM and information communication technology (ICT) as an enabler in the quality management assessment framework (QMAF) on business outcomes

Published:2017-07-04 Issue:1 Volume:6 Page:69-85
ISSN:2330-2674
Container-title:International Journal of Systems Science: Operations & Logistics
language:en
Short-container-title:International Journal of Systems Science: Operations & Logistics

Author:

Lobo Stanislaus Roque¹,Samaranayake Premaratne²^ORCID,Subramanian Nachiappan³⁴

Affiliation:

1. Assurance Division, SAI Global , Sydney, NSW, Australia

2. School of Business, Western Sydney University , Penrith NSW, Australia

3. School of Bussiness Management and Economics, University of Sussex , Brighton

4. Nottingham University Business School, The University of Nottingham Ningbo China , Ningbo, China

Publisher

Informa UK Limited

Subject

Information Systems and Management,Management Science and Operations Research,Information Systems,Management Information Systems

Link

https://www.tandfonline.com/doi/pdf/10.1080/23302674.2017.1344329

Reference56 articles.

1. An international study of quality improvement approach and firm performance

2. Development and Validation of TQM Implementation Constructs

3. Trustworthiness in mHealth information services: An assessment of a hierarchical model with mediating and moderating effects using partial least squares (PLS)

4. A Path Analytic Model of a Theory of Quality Management Underlying the Deming Management Method: Preliminary Empirical Findings

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