Managing the Access Services Desk: Utilizing Layered Levels of Staff Skills
Author:
Publisher
Informa UK Limited
Subject
Library and Information Sciences
Link
http://www.tandfonline.com/doi/pdf/10.1080/10256018808623883
Reference7 articles.
1. Changing Services and Space at an Academic Library
2. Organizational Models and Roles
3. Matrix Management in Practice in Access Services at the NCSU Libraries
4. Improving Circulation Services Through Staff Involvement
5. “Check This Out”: Assessing Customer Service at the Circulation Desk
Cited by 4 articles. 订阅此论文施引文献 订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献
1. Flowing through the streams: A case study of Georgia Tech Library Public Services staffing expansion proposal through the lens of Kingdon’s three streams framework;Journal of Access Services;2023-10-02
2. The effects of relocating the reference desk on the circulation desk;Journal of Access Services;2021-07-03
3. Me and You and Everything We Know: Information Behavior in Library Workplaces;Librarianship and Intellectual Freedom;2016-05-02
4. Utilizing Building Usage Assessment: Determining Deployment of Student Workers in an Academic Library;Journal of Access Services;2014-07-03
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