Testing indigenous cultural impact on replicability & generalizability of interpersonal listening in personal sales
Author:
Affiliation:
1. Birla Institute of Management Technology, Knowledge Park 2, Greater Noida, UP, India
Publisher
Informa UK Limited
Subject
Marketing,Business and International Management
Link
https://www.tandfonline.com/doi/pdf/10.1080/13527266.2022.2164792
Reference69 articles.
1. Salesperson Empathy and Listening: Impact on Relationship Outcomes
2. Examining the effect of salesperson service behavior in a competitive context
3. Empathy and affect in B2B salesperson performance
4. The power of emotional value: Moderating customer orientation effect in professional business services relationships
5. Toward an emergent global culture and the effects of globalization on obsolescing national cultures
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