The more, the not merrier? exploring information overload in the context of electronic word-of-mouth (eWOM)
Author:
Affiliation:
1. Master in Management program, ESMT Berlin, Berlin, Germany
2. Marketing department, ICN Berlin Business School, Berlin, Germany
Publisher
Informa UK Limited
Subject
Marketing,Business and International Management
Link
https://www.tandfonline.com/doi/pdf/10.1080/13527266.2023.2209783
Reference76 articles.
1. Drivers of in‐group and out‐of‐group electronic word‐of‐mouth (eWOM)
2. Conceptualizing the electronic word-of-mouth process: What we know and need to know about eWOM creation, exposure, and evaluation
3. Exposure to opposing views on social media can increase political polarization
4. Word-of-Mouth Processes within a Services Purchase Decision Context
Cited by 2 articles. 订阅此论文施引文献 订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献
1. Assessing credibility in eWOM: a meta-analysis using the heuristic-systematic model;Journal of Enterprise Information Management;2024-09-02
2. Decoding the information quantity-quality paradox: How eWOM volume influences consumption value uncertainties;International Journal of Hospitality Management;2024-07
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