This embodied conversational agent looks very human and as old as I feel! The effect of perceived agent anthropomorphism and consumer-agent age difference on brand attitude
Author:
Affiliation:
1. ICN-Artem Nancy
2. University of Antwerp
3. University of the Andes (Chili)
4. University of Carthage, University of Manouba, Normandie University
Publisher
Informa UK Limited
Subject
Marketing,Business and International Management
Link
https://www.tandfonline.com/doi/pdf/10.1080/13527266.2023.2199026
Reference81 articles.
1. Is That Car Smiling at Me? Schema Congruity as a Basis for Evaluating Anthropomorphized Products
2. Anthropomorphism in advertising: the effect of media on audience attitude
3. AI-powered recommendations: the roles of perceived similarity and psychological distance on persuasion
4. The Adoption of Online Shopping Assistants: Perceived Similarity as an Antecedent to Evaluative Beliefs
5. Smiling AI agents: How anthropomorphism and broad smiles increase charitable giving
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