Enabling self-service technology (SST) using an intelligent chatbot to advance the online apparel co-design process-Reference-Cited by-同舟云学术

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Enabling self-service technology (SST) using an intelligent chatbot to advance the online apparel co-design process

Published:2024-07-22 Issue: Volume: Page:1-12
ISSN:1754-3266
Container-title:International Journal of Fashion Design, Technology and Education
language:en
Short-container-title:International Journal of Fashion Design, Technology and Education

Author:

Uduwela W. C.¹^ORCID,De Silva R. K. J.²,Ranathunga L.³

Affiliation:

1. Department of Computer Science, The Open University, Nawala, Sri Lanka

2. Department of Textile and Apparel Engineering, University of Moratuwa, Moratuwa, Sri Lanka

3. Departmentof Information Technology, University of Moratuwa, Moratuwa, Sri Lanka

Publisher

Informa UK Limited

Link

https://www.tandfonline.com/doi/pdf/10.1080/17543266.2024.2363767

Reference42 articles.

1. AI-based chatbots in customer service and their effects on user compliance

2. Insights for configuration in natural language;Barco A. F.;CEUR Workshop Proceedings,2018

3. Blecker T. Kreutler G. Abdelkafi N. & Friedrich G. (2004). An advisory system for customers’ objective needs elicitation in mass customization. Proceedings of the 4th Workshop on Information Systems for Mass Customization (ISMC 2004) 1–10.

4. Thematic analysis.

5. Multi-Modal Chatbot in Intelligent Manufacturing

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