Service design for the destination tourism service ecosystem: a review and extension-Reference-Cited by-同舟云学术

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Service design for the destination tourism service ecosystem: a review and extension

Published:2022-03-04 Issue:3 Volume:27 Page:225-245
ISSN:1094-1665
Container-title:Asia Pacific Journal of Tourism Research
language:en
Short-container-title:Asia Pacific Journal of Tourism Research

Author:

Gao Ying¹,Zhang Qing¹,Xu Xiaofeng¹,Jia Fu²,Lin Zhibin³^ORCID

Affiliation:

1. Academy of Zhejiang Culture Industry Innovation & Development, Zhejiang Gongshang University, Hangzhou, People’s Republic of China

2. The York Management School, University of York, Heslington, York, UK

3. Durham University Business School, University of Durham, Durham, UK

Funder

National Social Science Foundation of China

Publisher

Informa UK Limited

Subject

Tourism, Leisure and Hospitality Management,Geography, Planning and Development

Link

https://www.tandfonline.com/doi/pdf/10.1080/10941665.2022.2046119

Reference113 articles.

1. Appraisal of literature on customer experience in tourism sector: review and framework

2. Tourism service quality and destination loyalty – the mediating role of destination image from international tourists’ perspectives

3. Tour guide performance and sustainable visitor behavior at cultural heritage sites

4. Exploring modularity in services: cases from tourism

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