Excellence profiles in Spanish firms with quality management systems
Author:
Publisher
Informa UK Limited
Subject
General Business, Management and Accounting
Link
http://www.tandfonline.com/doi/pdf/10.1080/14783360902924366
Reference61 articles.
1. TQM as a Focus for Improving Overall Service Performance and Customer Satisfaction: an Empirical Study on a Public Service Sector in Malaysia
2. A Theory of Quality Management Underlying the Deming Management Method
3. A study of measuring the critical factors of quality management
4. TQM and Organization of the Firm: Theoretical and Empirical Perspectives
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