1. AdlerP. & AdlerP. (2004). Paradise laborers. Ithaca, NY: Cornell University Press.
2. Appelbaum, E., Bernhardt, A. D. & Murnane, R. J. (Eds.). (2003). Low-wage America. New York, NY: Russell Sage Foundation.
3. BattR., HunterL. & WilkS. (2003). How and when does management matter? Job quality and career opportunities for call centre workers. In E.Appelbaum, A.Bernhardt, & R.Murnane (Eds.), Low-wage America (pp. 270–316). New York, NY: Russell Sage Foundation.
4. Human resources in tourism: Still waiting for change
5. Bernhardt, A., Boushey, H., Dresser, L. & Tilly, C. (Eds.). (2008). The gloves-off economy. Champaign, IL: Labor and Employment Relations Association.