What drives Islamic banking customers’ satisfaction and loyalty: financial or spiritual benefits?
Author:
Affiliation:
1. Department of Management, Faculty of Economics and Business, Universitas Syiah Kuala (USK), Banda Aceh, Indonesia
2. Department of Islamic Economics, Faculty of Economics and Business, Universitas Syiah Kuala (USK), Banda Aceh, Indonesia
Publisher
Informa UK Limited
Subject
Economics, Econometrics and Finance (miscellaneous),Finance,Business and International Management
Link
https://www.tandfonline.com/doi/pdf/10.1080/20430795.2022.2105789
Reference87 articles.
1. Effects of religiosity on consumer attitudes toward Islamic banking in Egypt
2. Aceh Province Government. 2020. Number of Population by Religion in Aceh in 2020: Net Consolidated Data Semester I, 2020, the Government of Aceh Province. Retrieve from https://ppid.acehprov.go.id/inpub/download/eVFvxuOt.
3. An exploratory study of service quality in the Malaysian public service sector
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