Data Speaks Volumes: Evidence-Based Delivery of Library Services in a User-Centred Library
Author:
Affiliation:
1. Library, Shanghai New York University, Shanghai, China
Publisher
Informa UK Limited
Subject
Library and Information Sciences
Link
https://www.tandfonline.com/doi/pdf/10.1080/24750158.2019.1610141
Reference28 articles.
1. Analyzing Public Library Service Interactions to Improve Public Library Customer Service and Technology Systems
2. Where Do We Go from Here? Informing Academic Library Staffing through Reference Transaction Analysis
3. Implementing the READ Scale at the Austin Peay State University Library
4. Analysis of Reference Transactions Using Packaged Computer Programs
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1. Clicks, Queries, and Searches: Uncovering User Behavior Through Transaction Log Analysis;Communications in Computer and Information Science;2024
2. A close look: roving reference in a community college library information commons;Reference Services Review;2020-04-25
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