Proposal for a global mindset framework: Analysis in hospitality companies

Abstract

This study aims to propose a global mindset (GM) framework that boosts International Entrepreneurship (IE) when facing disasters. This is a qualitative multiple-case study, documents and transcripts of semi-structured interviews are analyzed using the ATLAS.ti software. As a result, it is evident that the oil spill and covid-19 disasters influenced technology and the generation of opportunities. Despite being similar in all companies, the intensification of communication via social networks was more frequently applied during both disasters by Hotel-A, Hotel-B and Inn-C. Finally, GM's networking was a key factor in IE. It is perceived as a common aspect in the four establishments, being an influencing element to the IE, and that the analyzed organizations used digital networks as a differentiator when facing the oil and covid-19 disasters. Therefore, digital networks influenced IE and promoted changes that are reflected in organizations’ behaviors.