Capturing patient feedback to improve healthcare services

Author:

McIntosh Gwenne Louise,Hibberd Carina,McGregor Suzanne

Publisher

RCNi

Reference32 articles.

1. Instruments to measure patient experience of healthcare quality in hospitals: a systematic review;Systematic Reviews,2015

2. Effects of two feedback interventions on end-of-life outcomes in nursing home residents with dementia: a cluster-randomized controlled three-armed trial;Palliative Medicine,2018

3. A systematic review of the validity and reliability of patient-reported experience measures;Health Services Research,2019

4. Improving patient experience in primary care: a multimethod programme of research on the measurement and improvement of patient experience;Programme Grants for Applied Research,2017

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