Students’ Satisfaction Using E-Learning as a Supplementary Tool

Abstract

E-learning is useful to help students gaining digital and data literacy during their studies particularly in the era of Industrial Revolution 4.0 (IR 4.0). E-learning which is characterized by time and place flexibility should be utilized as a tool for self-learning. In Universiti Teknologi Malaysia (UTM), e-learning plays an important role as a supplementary tool for effective web-based learning. The purpose of this study is to examine what are the factors that drive students’ satisfaction in e-learning. A total of 194 samples were collected from undergraduate students in UTM using quantitative method. Purposive sampling technique was used to select the respondents. Statistical Package for the Social Sciences (SPSS) was utilized for data analysis. The findings showed that delivery method and con-tent have a positive and significant relationship with satisfaction of using e-learning. However, system operations has no impact on students’ satisfaction in e-learning. In conclusion, the finding of this study is expected to provide an effective teaching model for general education schools.