Entangling the Interrelationship Between Demographics Profiles, Referencing Competencies and Individual Performance in the Digital Environments

Abstract

Digital competency is the ability of an individual to successfully navigate through the abundance of digital information available on the Internet. Coincidently, the rise of digital competency leads to the significant importance of referencing competency, which is the knowledge, skills, and ability to properly manage digital resources. However, much focus has been given towards competency assessment rather than studying the determinants and impacts of referencing competency. Additionally, fewer studies have focused on the influence of demographic profiles on referencing competency and its subsequent impacts. Therefore, the purpose of this study is to investigate the interrelationship between demographic profiles, referencing competency, and individual performance in the context of Malaysia. To answer the research question, a quantitative study was conducted. The instrument was developed, pre-test, and pilot test, before actual data collection. A total of 394 valid responses was received and analysed using Statistical Package for Social Sciences version 26.