Digital Elements for SAP ERP Education and Training: Results from a Systematic Literature Review

Abstract

SAP ERP knowledge is becoming more and more important and the demand for corresponding education and training is constantly increasing. As of today, curricula around SAP ERP typically include face-to-face instruction by a lecturer as well as hands-on practice phases in the SAP system to apply and reinforce the theoretical knowledge. In the era of COVID-19, this created challenges, since courses needed to be redesigned to fully digital within a very short amount of time. The purpose of this paper is to identify existing digital elements around SAP ERP education and training that could help lecturers to design engaging hybrid or fully digital learning offerings. To achieve this goal, a systematic literature review was conducted, and the results show that the identified offerings are either infrastructural offerings or simulations. Furthermore, SAP S/4HANA is hardly addressed in prior research, even though it is supposed to become the industry standard by 2027. Consequently, future research should focus on developing digital elements for education and training around SAP S/4HANA. Existing simulations might be adapted, but research should also try to explore further digital elements beyond simulations.