1. Alawadhi, N. (2016). Coming soon! UMANG, the master app for government services. 3 November. http://economictimes.indiatimes.com/articleshow/55216912.cms?utm_source=contentofinterest&utm_medium=text&utm_campaign=cppst. Access August 8, 2017.
2. Althaus, C., Davis, G., & Bridgman, P. (2013). The Australian policy handbook (5th ed.). Allen and Unwin
3. Bevir, M. (Ed.). (2013). The sage handbook of governance. Sage.
4. Burgess, V. (2017). Mandarins say it’s time for a new royal commission to rethink future and role of the federal public sector. The Mandarin, 26 July. http://www.themandarin.com.au/81812-verona-burgess-dennis-richardson-royal-commission-job-of-the-australian-public-service/. Access August 9, 2017.
5. Chalam, K. S. (2017). Introduction. In K. S. Chalam (Ed.), Governance in South Asia—State of the civil services. Sage.