The Post-COVID-19 Shopping Experience: Thoughts on the Role of Emerging Retail Technologies

Author:

Díaz-Martín Ana María,Quinones Myriam,Cruz-Roche Ignacio

Publisher

Springer Singapore

Reference35 articles.

1. Candelon, F., Reichert, T., Duranton, S., Charme di Carlo, R., De Bondt, M.: the rise of the AI-powered company in the postcrisis World (2020). https://www.bcg.com/publications/2020/business-applications-artificial-intelligence-post-covid.aspx

2. Kahn, B.: The shopping revolution: how successful retailers win customers in an era of endless disruption. Wharton Digital Press, Philadelphia (2018)

3. Grewal, D., Roggeveen, A., Nordfält, J.: The future of Retailing. J. Retail. 93(1), 1–6 (2017)

4. Grewal, D., Motyka, S., Levy, M.: The evolution and future of retailing and retailing education. J. Market. Educ. 40(1), 85–93 (2018)

5. Kahn, B., Inma, J.J., Verhoef, P.C.: Introduction to special issue: consumer response to the evolving retailing landscape. J. Assoc. Consumer Res. 3(3) (2018)

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