Research and Application of Key Technologies of Multi-round Dialogue in Intelligent Customer Service

Author:

Huang Xiubin,Zeng Lingli,Wang Xiaoyi,Yu Jun,Li Ziqian

Publisher

Springer Nature Singapore

Reference9 articles.

1. Lu, X.W.: Research on open field multi-round dialogue system based on deep learning. Doctoral dissertation, East China Normal University (2020)

2. Xu, X.: Research on question answering system based on deep learning. J. Hubei Normal Univ. Nat. Sci. Ed. 39(01), 10–18 (2019)

3. Ren, F.J., Yu, B., Bao, Y.W.: A multi-round emotional dialogue method based on deep learning. CN108874972A. (2018)

4. Zhang, X.D., Wang, H.F.: An automatic analysis method of conversation emotion based on deep learning

5. Liang, S.Z.: Research on the key technology of intelligent chat robots based on deep learning. Doctoral dissertation, Guangxi University

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1. End-to-end Knowledge Graph-enabled Multi-round Dialogue Model Based on Transformer;2024 36th Chinese Control and Decision Conference (CCDC);2024-05-25

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