Author:
Khoa Bui Thanh,Oanh Nguyen Thi Trang,Uyen Vo Thi Thao,Dung Dang Cuu Hanh
Reference38 articles.
1. Wagner Mainardes, E., de Almeida, C.M., de-Oliveira, M.: e-Commerce: an analysis of the factors that antecede purchase intentions in an emerging market. J. Int. Consum. Mark. 31, 447-468 (2019)
2. Khoa, B.T.: The impact of perceived risk on the customer’s online purchasing Intention in Ho Chi Minh city. J. Sci. Technol. 34, 87–97 (2018)
3. Featherman, M.S., Pavlou, P.A.: Predicting e-services adoption: a perceived risk facets perspective. Int. J. Hum. Comput. Stud. 59, 451–474 (2003). https://doi.org/10.1016/s1071-5819(03)00111-3
4. Hadi, N.U., Aslam, N., Gulzar, A.: Sustainable service quality and customer loyalty: the role of customer satisfaction and switching costs in the Pakistan cellphone industry. Sustainability 11, 2408 (2019)
5. Oliver, R.L.: Whence consumer loyalty? J. Mark. 64, 33–44 (1999). https://doi.org/10.1177/00222429990634s105
Cited by
11 articles.
订阅此论文施引文献
订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献