Author:
Sunder M Vijaya,Ganesh L. S.
Reference25 articles.
1. Adams, C. W. (2003). Six Sigma Deployment. New York, NY: Elsevier Science.
2. Antony, J. (2006). Six sigma for service processes. Business Process Management Journal, 12(2), 234–248.
3. Argote, L. (2013). Organization learning: A theoretical framework. In Organizational learning (pp. 31–56). Springer, Boston, MA.
4. Bhasin, S. (2015). Lean management beyond manufacturing. New York, NY: Springer.
5. Crosby, P. B. (1979). Quality is free: The art of making quality certain (Vol. 94). New York: McGraw-Hill.