Phygital Brand Experience: Merging Physical and Digital Formats to Enhance Customer Engagement

Author:

Lukic Aleksandra Krtolica,López Marcos Polo,Pagès Alba Ramírez

Publisher

Springer Nature Singapore

Reference46 articles.

1. Mele, C., Russo, T., Marialuiza, S., Di Bernardo, I.: The phygital transformation : a systematic review and a research agenda. Ital. J. Mark. 0123456789 (2023)

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3. Pine, B.J.II, Gilmore, J.H.: The Experience Economy, With a New Preface by the Authors : Competing for Customer Time, Attention, and Money, Revised ed. Harvard Business Review Press (2019)

4. Pine, B.J. II, Gilmore, J.H.: Economy Leadership when there is no one to ask: welcome to the Experience Economy. Harv. Bus. Rev. 76(4), 97–105 (1998)

5. Chevtchouk, Y., Veloutsou, C., Paton, R.A.: The experience—economy revisited: an interdisciplinary perspective and research agenda. J. Prod. Brand. Manag. 30(8), 1288–1324 (2021)

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