Analysis and Optimization of Cash Withdrawal Process Through ATM in India from HCI and Customization

Author:

Jain Abhishek,Subhedar Shiva,KumarGupta Naveen

Publisher

Springer Singapore

Reference11 articles.

1. International Monetary Fund, F.A.: Automated Teller Machines (ATMs) (per 100,000 Adults)—India. Retrieved from The World Bank. http://data.worldbank.org/indicator/FB.ATM.TOTL.P5?end=2015&locations=IN&start=2005&view=chart (2015)

2. Hirsch, D.: White label ATMs will drive massive expansion in Indian market. Retrieved from ATM Marketplace. https://www.atmmarketplace.com/blogs/white-label-atms-will-drive-massive-expansion-in-indian-market/ (2013)

3. RBI.: BANKWISE ATM/POS/CARD STATISTICS. Retrieved from Reserve Bank of India. https://rbi.org.in/Scripts/ATMView.aspx?atmid=61 (2017)

4. King, K.C.: Investigating the human computer interaction problems with automated. Comput. Inf. Sci. 1(2) (2008)

5. Maenpaa, K.K.: Consumer perceptions of Internet banking in Finland: the moderating role of familiarity. J. Retail. Consum. Serv. 15(4), 266–276 (2008)

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1. Usability in Automated Teller Machines Interfaces: A Systematic Literature Review;Design, User Experience, and Usability: UX Research, Design, and Assessment;2022

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