Is It Citizen-Centric? A Tool for Evaluating E-government Websites’ Citizen-Centricity

Author:

Kamaruddin Kamalia AzmaORCID,Johari Nur Jannah

Publisher

Springer Nature Singapore

Reference28 articles.

1. Sigwejo A, Pather S (2016) A citizen-centric framework for assessing E-government effectiveness. Electron J Inf Syst Dev Countries 74(1):1–27

2. Lemke F, Taveter K, Erlenheim R, Pappel I, Draheim D, Janssen M (2019) Stage models for moving from E-government to smart government. International conference on electronic governance and open society: challenges in Eurasia. Springer, Cham, pp 152–164

3. Kamau G, Njihia J, Wausi A (2016) E-government Websites User Experience from Public Value Perspective: Case Study of Itax Website in Kenya. In: 2016 IST-Africa week conference, IEEE, pp 1–8

4. Saha P (2010) Enterprise architecture as platform for connected government: understanding the impact of enterprise architecture on connected government. National University of Singapore Institute of Systems Science

5. Luna-Reyes LF, Gil-Garcia JR, Celorio Mansi JA (2011) Citizen-centric approaches to Egovernment and the back-office transformation. In: Proceedings of the 12th annual international digital government research conference on digital government innovation in challenging times—Dg.o ’11, 213

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