Enhancing Higher Education Quality Assurance Using Survey-Based Decision Support Framework

Author:

Tsoodol LkhamrolomORCID,Battulga BatnyamORCID,Dovdon EnkhzolORCID,Altangerel Baatarbileg,Namsrai Oyun-ErdeneORCID

Publisher

Springer Singapore

Reference9 articles.

1. Belawati, A., Zuhairi, T.: The practice of a quality assurance system in open and distance learning: a case study at Universitas Terbuka Indonesia. Int. Rev. Open Distrib. Learn. 8(1), 1–9 (2007)

2. Ulewicz, R.: Application of Servqual method for evaluation of quality of educational services at the university of higher education. Pol. J. Manag. Stud. 9(1), 254–264 (2014)

3. Kasetwar, R.B.: Quality in higher education: role of stakeholders. Univ. News 46(20), 6–12 (2008)

4. Ulewicz, R.: Developing a quality culture in the Czestochowa University of Technology proceedings. In: 18th International Symposium on Quality, pp. 267–278 (2017)

5. Singh, K., Susima, S.W.: Thinking towards stakeholder satisfaction in higher education: an application of performance prism (2010)

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