Recommendation of an Integrated Index for the Quality of Educational Services Using Multivariate Statistics-Reference-Cited by-同舟云学术

Recommendation of an Integrated Index for the Quality of Educational Services Using Multivariate Statistics

Published:2019 Issue: Volume: Page:498-508
ISSN:1865-0929
Container-title:Communications in Computer and Information Science
language:
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Author:

Lezama Omar Bonerge Pineda,Dorta Rafael Luciano Gómez,Izquierdo Noel Varela,Silva Jesús,Kamatkar Sadhana J.

Publisher

Springer Singapore

Link

http://link.springer.com/content/pdf/10.1007/978-981-13-9942-8_47

Reference17 articles.

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3. Rodriguez-Ponce, E., et al.: The impact of service quality on institutional quality in universities: empirical evidence from Chile. Intersci. Mag. 36(9), 657–663 (2011)

4. Yao, L.: The present situation and development tendency of higher education quality evaluation in Western Countries. Priv. Educ. Res. 2006-03 (2006). http://en.cnki.com.cn/A_rticlein/DTCJFOTAL-MB-JY200603010.html

5. Bertolin, J., Leite, D.: Quality evaluation of the Brazilian higher education system: relevance, diversity, equity and effectiveness. Qual. Higher Educ. 14, 121–133 (2008)

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