Customer Needs Assessment and Screening for Transmission Solution Selection-Reference-Cited by-同舟云学术

Customer Needs Assessment and Screening for Transmission Solution Selection

Published:2024 Issue: Volume: Page:1061-1069
ISSN:2195-4356
Container-title:Lecture Notes in Mechanical Engineering
language:en
Short-container-title:

Author:

Wang Hegen

Abstract

AbstractWhen selecting technology for transmission in the process of product development and design, various methods available for choose ideal solution from many different technical alternatives. However, this does not guarantee that a very good developed product will achieve ideal market result. This is often because there is a difference between the functionalities provided by the product and the actual customer demands. This article explores the use of the KANO model to analyze customer requirements in the early stages of product development. By categorizing customer needs and selecting the ideal solution based on different categories of customer needs, it ensures that the product development aligns with customer demands.

Publisher

Springer Nature Singapore

Link

https://link.springer.com/content/pdf/10.1007/978-981-97-1876-4_84

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