Explainable Stacking Machine Learning Ensemble for Predicting Airline Customer Satisfaction

Author:

Pranav R.,Gururaja H. S.

Publisher

Springer Nature Singapore

Reference26 articles.

1. Bellizzi MG, Eboli L, Mazzulla G (2020) Air transport service quality factors: a systematic literature review. Transp Res Procedia 45:218–225

2. Tegar K, Lestari A, Pratiwi SW (2017) An analysis of airlines customer satisfaction by improving customer service performance. In: Global research on sustainable transport (GROST 2017). Atlantis Press, pp 619–628

3. García V (2019) Predicting airline customer satisfaction using k-nn ensemble regression models. Instituto de Ingeniería y Tecnología

4. Monmousseau P, Marzuoli A, Feron E, Delahaye D (2020) Impact of Covid-19 on passengers and airlines from passenger measurements: managing customer satisfaction while putting the US Air transportation system to sleep. Transp Res Interdisc Perspect 7:100179

5. Daudt F, Cinalli D, Garcia ACB (2021) Research on explainable artificial intelligence techniques: an user perspective. In: 2021 IEEE 24th international conference on computer supported cooperative work in design (CSCWD). IEEE, pp 144–149

Cited by 2 articles. 订阅此论文施引文献 订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献

1. Forecasting Airline Customer Satisfaction through the Application of Diverse Machine Learning Algorithms;2024 International Conference on Emerging Technologies in Computer Science for Interdisciplinary Applications (ICETCS);2024-04-22

2. Explainable Artificial Intelligence (XAI) Approaches for Transparency and Accountability in Financial Decision-Making;SSRN Electronic Journal;2023

同舟云学术

1.学者识别学者识别

2.学术分析学术分析

3.人才评估人才评估

"同舟云学术"是以全球学者为主线,采集、加工和组织学术论文而形成的新型学术文献查询和分析系统,可以对全球学者进行文献检索和人才价值评估。用户可以通过关注某些学科领域的顶尖人物而持续追踪该领域的学科进展和研究前沿。经过近期的数据扩容,当前同舟云学术共收录了国内外主流学术期刊6万余种,收集的期刊论文及会议论文总量共计约1.5亿篇,并以每天添加12000余篇中外论文的速度递增。我们也可以为用户提供个性化、定制化的学者数据。欢迎来电咨询!咨询电话:010-8811{复制后删除}0370

www.globalauthorid.com

TOP

Copyright © 2019-2024 北京同舟云网络信息技术有限公司
京公网安备11010802033243号  京ICP备18003416号-3