Exploring public transport service quality: the case of mini-bus taxi service in South Africa-Reference-Cited by-同舟云学术

Exploring public transport service quality: the case of mini-bus taxi service in South Africa

Published:2015-12-08 Issue:1 Volume:6 Page:101-116
ISSN:1309-4297
Container-title:Eurasian Business Review
language:en
Short-container-title:Eurasian Bus Rev

Author:

Govender Krishna K.

Publisher

Springer Science and Business Media LLC

Subject

Economics, Econometrics and Finance (miscellaneous),General Business, Management and Accounting

Link

http://link.springer.com/content/pdf/10.1007/s40821-015-0036-y.pdf

Reference29 articles.

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3. Barabino, B., Deiana, E., & Tilocca, P. (2012). Measuring service quality in urban bus transport: a modified SERVQUAL approach. International Journal of Quality and Service Sciences, 4(3), 238–252.

4. Button, K. J., & Hensher, D. A. (2001). Transportation systems. Handbook of Transportation Systems and Traffic Control, 3(1), 33–110.

5. Byrne, B. M. (2010). Structural equation modelling with EQS: basic concepts, applications, and programmes (2nd ed.). New Jersey: Erlbaum Publishing.

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