Why Families Get Angry: Practical Strategies for Clinical Ethics Consultants to Rebuild Trust Between Angry Families and Clinicians in the Critical Care Environment

Author:

Stephens Ashley L.,Bruce Courtenay R.,Childress Andrew,Malek JanetORCID

Publisher

Springer Science and Business Media LLC

Subject

Health Policy,Health (social science),Issues, ethics and legal aspects

Reference34 articles.

1. American College of Physicians. (2019). Ethics manual, 7th ed.  https://www.acponline.org/clinical-information/ethics-and-professionalism/acp-ethics-manual-sixth-edition-a-comprehensive-medical-ethics-resource/acp-ethics-manual-sixth-edition . Accessed 22 Feb 2019. 

2. American Medical Association. Code of medical ethics opinion 1.2.2. https://www.ama-assn.org/delivering-care/ethics/disruptive-behavior-patients . Accessed 22 Feb 2019.

3. Burgess, C., Cowie, L., & Gulliford, M. (2012). Patients’ perceptions of error in long-term illness care: Qualitative study. Journal of Health Services Research & Policy, 17(3), 181–187.

4. Crutcher, J. E., & Bass, M. J. (1980). The difficult patient and the troubled physician. Journal of Family Practice, 11(6), 933–938.

5. Curtis, J. R., Engelberg, R., Young, J. P., Vig, L. K., Reinke, L. F., Wenrich, M. D., et al. (2008). An approach to understanding the interaction of hope and desire for explicit prognostic information among individuals with severe chronic obstructive pulmonary disease or advanced cancer. Journal of Palliative Medicine, 11(4), 610–620.

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